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Terms and conditions for translator-translation.net

1    General Provisions and Definitions

2    Advice on How to Use this Website/Directory

3    Payment Methods, Delivery, Cancellation and Refund Policy

4    Conditions for Publishing Translator’s Client Reviews onto the Website

5    Warranty and Limitation of Liability

6    Amendments, Severability, Nature of Relationship and Agreements

7    Copyright and Disclaimer

8    Notification of Changes

9    Website Administration and Contact

10  Indemnification

11  Competent Jurisdiction and Applicable Law

12  Effective Date and Legal Notice

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE YOU ACCESS OR USE THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS OUR SITE. These “Terms and Conditions” should be read in conjunction with the Traductoris.com “Privacy Policy”.

These “Terms and Conditions” govern your use of the website. Please read them carefully; they impose legal obligations on you and on the Company, and establish our legal relationship. By using our services or accessing our website, you are acknowledging that you have read and understood these “Terms and Conditions” and agree to be legally bound by them.

1 General Provisions and Definitions

1.1 The website www.translator-translation.net is the property of Traductoris.com, duly represented by Cornelia RADU, MSc ME. Traductoris.com works in collaboration with Smart Ibérica, situated in 41018 Seville, Spain, VAT N°: ES F90065418.

1.2 The purpose of this website is to maintain a list of translators, interpreters and translation agencies and service providers having agreed to appear in this directory and to offer their services to the users of www.translator-translation.net. This website is a mutually beneficial connection platform  between worldwide potential/existing clients and globally located professional translators, interpreters and service providers.

1.3 Users of this directory are professional translators, interpreters, translation agencies or service providers as well as potential clients. However, to distinguish between these two types of users, solely all individuals and firms that are potential/existing clients of translation, interpretation and complementary services will be hereafter referred to as “USERS”.

1.4 Herein Traductoris.com, owner and administrator of the website www.translator-translation.net, will be referred to as the “COMPANY”.  The translators, interpreters, translation agencies and service providers registering on this website will all be referred to as the “TRANSLATOR”.

1.5 Users have the liberty to choose whichever Translator they desire to perform the translation/interpretation/complementary service and will follow the separate conditions stated in the respective contracts that each Translator will submit to them.

1.6 Translators are free to set up their own conditions for each order/service.

1.7 By keeping using and surfing the web www.translator-translation.net, you thereby agree to any modifications which took place on it.

1.8 Eligibility. This website is not intended for the use of minors, and the Company will not allow Users we know to be under 18 years of age to perform transactions on this directory.

1.9 Transmission of Information.

1.9.1. The Users are responsible for their own communications, including the transmission and uploading of information and are responsible for the consequences of such communications to the website. The User is solely responsible for the accuracy and correctness of all information and details transmitted via this directory. The User shall be solely responsible for providing beneficiary details for any transaction.

1.9.2. The Company will not be liable for non-payment as a result of the error of details the Translator submitted, any failure or delay in payment.

1.9.3. Errors in inputted information may result in delays in service, as a registration will only be confirmed once the required payment has been successfully made.

1.10 Individual means a natural or legal person who is utilizing any of the Company Services or website.

1.11 Merchant Bank means the Company’s bank accepting payments via the website.

1.12 Payment means a fund transfer from the Translator’s bank account and/or PayPal account to the Company Accounts.

1.13 Registered User means Translators who registered their services for advertising purposes, via the means of paid registration.

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2 Advice on how to use this website

2.1 No matter whether you are a translator or the client of a translator, always be honest and precise in your presentation. Give a short-detailed description of your offer and demand and pay attention to your interlocutor.

2.2 As a translator, always take pride in delivering quality work and respect your deadlines. As a client, proceed to payment on time.

2.3 No matter whether you are a translator or a client, always take special care to inform your interlocutor of any problem in the advancement of your collaboration.

2.4 Take all necessary safety measures within your collaboration, in real life and on the internet. Do ask for any information you deem relevant so as to assess your interlocutor’s credibility.

2.5 We are not implied in any way in the discussions, collaborations or contracts between translators and clients. Consequently, we cannot be held responsible for any complaints and direct or indirect requests for a refund, which may arise between the users of this website.

2.6 Nevertheless, the website administrators thank you in advance for informing us, should you be faced with a problem. We will act to the extent of our means, in case we could be of any assistance to you.

2.7 As website administrators, we are doing our best to ensure the best possible conditions for collaboration. We cannot impose and guarantee that all users of this website abide by the aforementioned advice on how to use it.

2.8 Users and Translators are wholly responsible for all the actions they perform  using this website.

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3 Payment Methods, Delivery, Cancellation and Refund Policy

3.1 The registration features and fees are specified on “Package Features and Fees”.

3.2 Methods of Payment. Payments can be made by giro/bank transfer and via PayPal. The payment details are mentioned in the “Registration Form”. Accepted currencies: only Euros and US dollars, as indicated in the “Package Features and Fees”. All payment details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties. The bank account or PayPal holder should be one of the Registering Users/Translators or their legal representative.

3.3 Fees and Charges.

3.3.1. All transfer fees are at the Translator's expense and depend on his bank and of the transfer rates charged by PayPal.

3.3.2. The Translator will take into account the transfer fees and will ensure that the Company receives the full amount mentioned in the “Registration Form”, not an amount reduced by the transfer fees. Otherwise, the Translator's registration will be delayed until the receipt by the Company of the full amount.

3.3.3. The Translator will take into account the fact that his bank transfer can take more days, according to his bank and the working days.

3.3.4. If the Translator uses a credit or debit card to make a payment via the Company website, the Translator accepts that they may be subject to fees which may be imposed by their own card issuing bank.

3.4 Fees for Payment in Foreign Currency. Currency rates are set on a daily basis by our Merchant Bank based on its daily approved rates. The accuracy of such rates cannot be verified. The Company assumes no liability or responsibility for currency rates and currency exchange charges in the event your bank or the Merchant Bank impose such charges on the cardholder during the course of the transaction.

3.5 Delivery. The Company will deliver the requested services to the Translator within 72 hours of the full payment. The Company reserves the right to postpone or deny registration (application or subscription) for a specific service and the delivery of such service if the registration does not comply with the Company’s policies and rules. If a service is denied, the Company will fully refund the Translator for any fees paid.

3.6 Cancellations. Registered Users/Translators may cancel or modify their registration. For that they need to send an e-mail with instructions to ttnet@translator-translation.net. Users will only be entitled to a refund for the registration fees paid if the cancellation is made before his data is published on the site. If a Translator chooses to cancel a service, he/she will be contacted by our management to arrange for a refund.

3.7 Refunds. In the event of a registration cancellation made before publishing on the Internet, all paid fees paid shall be reimbursed to the Translator, less a service fee of 2.25% for international transactions outside the European Union, or less transfer fees applied by PayPal. Translators should expect a processing time of 21 business days for a refund to be credited. In the event of a denial of services by the Company, the amount paid shall be reimbursed to the Translator, without any deduction of service fees. The Company will not issue refunds for services after they have been provided (after their data publication on the Internet).  

3.8 Dispute Management Policy. If a Translator wishes to dispute a charge or make a complaint about a service provided to them by the Company, they may send an e-mail to traduct@traductoris.com.  

3.9 OFAC Disclaimer. The Company will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries, in accordance with the law of Belgium and the EU.

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4 Conditions for Publishing Translator’s Client Reviews onto the Website

4.1 Submitting a Review, Recommendation or Assessment (herein after being referred to as “review”).

4.1.1 The Company gladly posts any client reviews on the website.

4.1.2 The Company is entitled to post client reviews as part of each Translators’ personal webspace, on this directory and on all the other related websites that the Company owns and/or supervises.

4.1.3 Client reviews are displayed underneath a Translator’s profile, from the most recent one to the eldest.

4.1.4 Translator’s Clients can send us their review, directly to traduct@traductoris.com or the Translator may pass them on to us, abiding by these “Terms and Conditions”.

4.1.5 By agreeing to these “Terms and Conditions”, the Translator and the User expressly authorize the Company and its affiliated websites to use, copy and display your clients’ reviews, regardless of the above-mentioned communication channel used for their transmission, and regardless of the content. The sole exception is made in the event where an alleged client cannot prove their business relationship with you to our satisfaction, in which case we reserve the right to refuse to publish their review.

4.1.6 The Translator and the User expressly renounce all rights which may transpire from reviews and they acknowledge they have no objection to these reviews being posted, used or exploited by us, the Company and its affiliates, or any of our licensed partners.

4.1.7 The Company does not alter any of these reviews and, within legal limits, will not be responsible or liable for any consequence, or future posting, use or diffusion. Moreover, the Company does not check, support or approve the ideas and opinions expressed in these reviews, which only reflect their authors’ opinions. All subsequent business decisions made by your current and future clients on the basis of the reviews featured on this directory remain the Translators’ and Clients’ sole and full responsibility.

4.1.8 The Company reserves the right to analyze and translate any reviews posted or stored on its websites at its sole discretion at any time, for whichever reason, or to order its affiliates to perform these tasks.

4.1.9 Whatever the reason and at its sole discretion, the Company reserves the right to refuse to post or delete any review of any sort (without further notification). The various scenarios include all situations in which the Company receives a complaint from a website User (be they clients or Translators) or from third parties and/or has reasons to consider that the “Terms and Conditions”, the “Registration Conditions” and/or the “Privacy Policy” were violated, without any limitation.

4.1.10 Should you have a complaint about the reviews or any texts posted on our website, please send your complaint together with as many details as possible to justify it, to the following e-mail address: traduct@traductoris.com.

4.1.11 The Company reserves the right to request further information concerning the nature of a complaint and to ask the Translator or the User for elements to verify their respective identities and to provide further complaint justification, if need be.

4.2 Conditions for a Client for Making a Review

4.2.1 Reviews by clients are authorized in the following cases only:

a. You ordered a translation with a Translator with the intention to finalize your order; or

b. You resorted to the services of a Translator, which you are recommending or reviewing; or

c. You desire to bring another testimony forward concerning the purchase of a new service with the Translator you already used in the past.

These three situations will hereafter be referred to as “purchasing experiences”.

4.2.2 A valid e-mail address and review should ideally be provided on every occasion.

4.2.3 Reviews must always be related to the service in question.

4.2.4 A service can only be reviewed if and when it has been performed.

4.2.5 Reviews can only concern a purchase experience (service experience) dating back to less than six months before the review was submitted.

4.2.6 The reviews affected by a conflict of interests and aiming at, positively or negatively, manipulating the overall review score of a Translator are not allowed. For instance, this concerns cases when a review was submitted with the sole purpose of harming or promoting the person concerned and without evidence to that effect.

4.2.7 When the reviewed Translator contacts us because he cannot link the respective review to an actual order, when the review has been signaled by our anti-dishonesty measures or in case of obvious errors, we shall potentially ask the User to provide proof of his order with the person being reviewed, within five working days. Failing to provide evidence will cause the review in question to be deleted.

4.2.8 The User can customize his review by providing personal data when he submits it. For reasons of confidentiality, those details will be displayed in a restricted way.

4.3 Assessment Contents / Recommendations

Any published reviews, recommendations or assessments must be free of the following mentions:

a. Information bearing no direct link with the recommended services;

b. Information concerning services or business experiences dating back to more than six months before the recommendation was submitted;

c. Information not accurately reflecting the client’s personal experience in connection with the recommended services.

d. Criminally reprehensible language, inciting to perpetrate or cause an offense;

e. Unlawful language;

f. Threatening, harassing, insulting, malevolent, aggressive, harmful, blasphemous, indecent, incorrect, inaccurate, libelous, deceptive, racist, discriminatory, violent, shocking, obscene, sexist or pornographic language;

g. Language they may violate or damage the rights of third parties (particularly all intellectual property rights, for instance copyrights or trademark rights) and/or is illegal in any other way;

h. Information that is of a confidential nature and/or violating or damaging third parties’ confidentiality, particularly if the text in question includes a credit card, social security, bank account number or any other information likely to result in an identity theft;

i. Information that may deceive third parties as to your identity (particularly by stealing a third party’s identity);

j. Information that promotes other websites, products or services (in particular, any information that is mentioning phone numbers, e-mail addresses or other links are forbidden);

k. Information whose attributes include concrete elements of conflicts of interests;

l. Information including a reference to, or an appeal to legal proceedings;

m. Information that is likely to influence legal proceedings you have knowledge of;

n. Information that includes random signs or meaningless series of words or if the text is badly written to the point of being unintelligible;

o. Information concerning which the recommendation manager thinks they could jeopardize his/her civil or criminal liability;

For the aforementioned reasons, failing to abide by these terms so causes the Company to reserve the right to refuse, delete or cancel any such review.

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5 Warranty and Limitation of Liability

5.1 TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE COMPANY (AND THOSE THAT THE COMPANY WORKS WITH TO PROVIDE THE SERVICES) (A) DISCLAIMS ANY REPRESENTATION OR WARRANTY EXPRESS OR IMPLIED CONCERNING THE ACCURACY, COMPLETENESS OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION CONTAINED ON THE GENERAL SITE EXCEPT FOR ITS PUBLISHED POLICIES; (B) DOES NOT GUARANTEE THAT THE WEBSITE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS, AND (C) PROVIDES THE SERVICE (INCLUDING CONTENT AND INFORMATION) ON AN “AS IS” AND “AS AVAILABLE” BASIS.

5.2 THE COMPANY DOES NOT OFFER ANY WARRANTY OR REMEDIES FOR THE INTERRUPTION OR CESSATION OF ACCESS TO ITS SERVICES OR THIS WEBSITE.

5.3 USERS ACCESSING THIS INFORMATION ASSUME FULL RESPONSIBILITY FOR THE USE OF THE INFORMATION CONTAINED ON THIS WEBSITE AND UNDERSTAND AND AGREE THAT THE COMPANY IS NOT RESPONSIBLE FOR ANY CLAIM, LOSS, OR DAMAGE ARISING OUT OF THE USE OF THE INFORMATION.  

5.4 FURTHER TO THIS, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE THIS WEBSITE OR ANY OTHER ASPECTS OF THIS AGREEMENT. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

5.5 Neither the Company, nor any of its administrators, employees or subcontractors, can be held responsible for any direct, indirect, special, additional, intangible damages, including loss of benefits whatsoever (even if the Company shall be informed of those potential damages) resulting in any way and without limits, from any of the following:

a. Any failures, viruses and other dysfunctions caused to any hardware and software linked with accessing or using this website;

b. The information provided on or via this website; 

c. The interception, modification or misuse of the information given to the Company and to the administrators of this website or that which is being given to you; 

d. The functioning or the unavailability of this website; 

e. This website being hacked;

f. Loss of data;

g. Complaints made by third parties regarding the use of this website.

5.6 The messages you send to the Company, to the administrators of this website and its partners by e-mail might not be safe. The Company advises you not to send any confidential information by e-mail. Should you choose to send e-mail messages, you are agreeing to run the risk these are being intercepted, misused and modified by a third party.

5.7 The Company endeavors to provide precise, complete and updated information but by no means can it guarantee the accurateness, the updating and entirety of the information available on this website. All the decisions based on such information are made at your own risk and for your own benefit.

5.8 The website www.translator-translation.net contains hyperlinks towards other websites and documents. Their content is the sole responsibility of the company or individual issuing it. We have no control over the content issued by third parties and we cannot be held responsible for this in any way.

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6 Amendments, Severability, Nature of Relationship and Agreements

6.1 Amendment. The Company may from time to time and at its sole discretion with prior notice to Translators, change and amend any of the “Terms and Conditions”, “Registration Conditions” and “Privacy Policy”. The changes will apply on the effective date the Company specified in the notice and published on the Internet.

6.2 Severability. Each provision of the “Terms and Conditions” is severable. If any provision of the “Terms and Conditions” is considered as illegal, invalid, or unenforceable, the illegality, invalidity, or unenforceability of that provision will not affect the legality, validity, or enforceability of the remaining provisions of the “Terms and Conditions”.  

6.3 Nature of Relationship. The Translator agrees that no joint venture, partnership, employment, agency agreement exists between them and the Company as a result of the “Terms and Conditions” or use of the website.

6.4 Entire Agreement. The “Terms and Conditions” and the “Registration Conditions” constitute the entire agreement between the Users, the Translators and the Company, and supersede any prior agreements between the Users or Translators and the Company.

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7 Copyright and Disclaimer

7.1 The materials published on this website are unless otherwise stated the copyright works of the Company or its affiliated entities, certainly excepting the information contained in the database of registered Translators, which is their own. Users and Translators may not make copies of materials published on this website, neither for their personal or professional. The content of the published material and the copyright notices must remain intact, any communication of the content must not be misleading or inaccurate, and a copy of this Copyright and Disclaimer must accompany any copies of the materials which may be circulated. Users may not create a link to any part of this website nor republish any content or material available on the website on any other website or alert service without prior written consent. Consent may be requested by contacting the Company at traduct@traductoris.com.

7.2 The information presented on our website is provided as a courtesy by the Company and intended for the purposes of providing general information only, and do not constitute a substitute for legal or other professional advice. Neither the Company nor any other of its affiliates accepts any responsibility for any loss which may arise from reliance on information published on this website. Users and Translators that have, or suspect to have a legal problem should consult a lawyer/legal practitioner for legal advice.

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8 Notification of Changes

The website “Terms and Conditions” may be changed or updated occasionally in order to meet requirements and standards. Your use of our Website following any such change constitutes your agreement to follow and be bound by these “Terms and Conditions”, as changed. The modified “Terms and Conditions” come into effect on the date they are put on line on the website.

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9 Website Administration and Contact

9.1 The Company is committed to providing its Users and Translators with services of the highest quality. If you have comments or questions about the administration of our website, or any of our services, please contact us at the coordinates mentioned at Section 9.2.

9.2 The Company Contact Details and Registered Address:

Smart Ibérica c/o Traductoris.com

C/Luis de Morales 12

41018 Seville

Spain

VAT N°: ES F90065418

Traductoris.com – Cornelia Radu, MSc ME

E-mail: traduct@traductoris.com

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10 Indemnification

The Translator agrees to indemnify and compensate the Company for any damages, loss, expense or liability it incurred as a result of his breach of the “Terms and Conditions”, “Registration Conditions” and/or of the “Privacy Policy”.

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11 Competent Jurisdiction and Applicable Law

11.1 The website www.translator-translation.net is governed and interpreted pursuant to the laws and regulations, as applicable from time to time, of Belgium, the European Union and  applicable international laws.

11.2 By using the website www.translator-translation.net and its versions in different languages, and by registering on this website, you agree to respect the “Terms and Conditions”, the “Registration Conditions”, the “Privacy Policy” and the navigation defined on this website.

11.3 The invalidity of a clause contained within these “Terms and Conditions” does not make other clauses invalid. The invalid clause is to be replaced, by mutual agreement or by a judge, by a clause as close as possible to the financial intent of the canceled clause.

11.4 The safeguard clause only comes into effect in case other legal provisions cannot replace the provisions initially stated or when they only aim to facilitate interpreting those provisions.

11.5 The French versions of any “Terms and Conditions”, “Registration Form”, “Registration Conditions” and “Privacy Policy” prevail between the parties, irrespective of other language versions that may be published on the Internet.

11.6 In the event of a dispute relating to the validity, interpretation, performance or non-fulfillment of the rights and obligations related to these conditions, the laws and regulations of Belgium shall apply. In case the parties fail to reach an amicable out-of-court settlement within a period of three (3) months, the courts of the town of Seville (Spain) are only competent courts to decide unless otherwise required by law.

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12 Effective Date and Legal Notice

12.1 The effective date of the “Terms and Conditions” is January 1, 2024.

12.2 Copyright © 2024. Traductoris.com

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